Aquí tienes tus Términos del Servicio (Terms of Service) unificados, corregidos y perfectamente traducidos al inglés para el mercado de Reino Unido.

He corregido todas las incoherencias del texto original: he eliminado las referencias a las brochas de maquillaje (makeup brushes), he unificado el nombre de la marca exclusivamente a Velvet Root, he actualizado los correos electrónicos al oficial de tu negocio (ASHBUSINESS8@proton.me) y he estructurado la ley aplicable bajo las leyes de Inglaterra y Gales (England and Wales), que es lo correcto para vender en UK operando desde fuera.

Puedes copiar y pegar este bloque directamente en la sección de Legal > Terms of Service de tu Shopify:

Velvet Root – Terms of Service

Welcome to Velvet Root! Throughout the site, the terms “we”, “us” and “our” refer to Velvet Root. Velvet Root operates this store and website, including all information, content, features, tools, products, and services related to offer you, the customer, a curated shopping experience (the “Services”). Velvet Root is powered by Shopify technology, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS & HYGIENE

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that the colors or appearance of the product may differ from how they are displayed on your screen due to the type of device and settings you use to access the store.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or match exactly how they are displayed or presented in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on an individual basis.

Hygiene Note: Due to the nature of hair dye and personal care cosmetics, items that have been opened, unsealed, or used cannot be returned or refunded for hygiene and safety reasons (please see our Refund Policy for more details).

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Velvet Root reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Velvet Root confirms its acceptance. We must receive and process your payment before accepting your order.

Please review your orders carefully before purchasing, as Velvet Root may not be able to process cancellation requests after an order has been accepted. In the event that we reject, change, or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

You may return or exchange your purchase only in accordance with our Refund Policy. You represent and warrant that your purchase is for your personal or household use only and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you via email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import charges applicable in your jurisdiction.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorised to use such credit card for the purchase; (iii) the charges incurred by you will be accepted by your credit card company; and (iv) you will pay the charges incurred by you at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY DELAYS

We strive to process and dispatch your orders as quickly as possible. However, please take note of the following:

• Estimated Timelines: Any delivery dates provided by us are estimates only. While we aim to meet these timelines, they are not guaranteed.

• Potential Delays: Logistics can be unpredictable. You acknowledge and accept that your package may be delayed due to factors beyond our control, including but not limited to: high seasonal demand, postal service disruptions or courier strikes, customs clearance processing (for international shipments), or adverse weather conditions.

• Liability: Velvet Root is not liable for any loss, damage, or costs resulting from reasonable or unavoidable delays in delivery. Once we transfer the products to the shipping carrier, the title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, texts, designs, images, graphics, product reviews, videos, audios, and the selection and arrangement thereof, are the property of Velvet Root, its affiliates, or licensors and are protected by copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without our prior written consent. Unauthorized use of the Services may constitute a violation of intellectual property laws. All rights not expressly granted herein are reserved by Velvet Root.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

We may provide you with access to optional third-party tools or include hyperlinks to websites operated by third parties. We do not monitor, control, or examine the content or accuracy of any third-party materials.

You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties, representations, or endorsements of any kind. Any use by you of optional tools or third-party links offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party providers.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Velvet Root is powered by Shopify technology, which allows us to provide the Services to you. However, any sale or purchase you make on our store is made directly with Velvet Root. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Velvet Root, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchase and transaction with Velvet Root.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services to provide and improve the system. Information you submit to the Services will be transmitted and shared with Shopify, as well as third parties that may be located in a country other than your country of residence, in order to fulfill the services.

SECTION 10 - USER COMMENTS AND FEEDBACK

If you submit, post, email, or otherwise transmit ideas, suggestions, product reviews, proposals, or other content (collectively, "comments"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such comments in any media for any purpose, including commercial use.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Service.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, scrape, or use artificial intelligence tools (such as agentic AI) to extract data automatedly without authorization; or (j) to interfere with or elude the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 12 - LIMITATION OF LIABILITY & DISCLAIMER

To the maximum extent permitted by law, in no event shall Velvet Root, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the service.